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Find Internet Headers for an E-mail Message

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E-mail headers are very valuable in helping to determine why an e-mail has been delayed and/or bounced.

Retrieving E-mail Headers: Outlook

The directions below are for Outlook 2007, but other recent versions (XP, 2003) may be similar.

1. In Outlook 2007, in the ‘Inbox’ right click on a e-mail in question.
2. After you right click choose ‘Message Options’. This will open a window.
3. In the ‘Message Options’ window find the text area labeled ‘Internet Headers’ – the text area is to the right of the label.
4. Copy all of the information from the from the text area to an e-mail.


Retrieving E-mail Headers: Outlook Express

The directions below are for Outlook Express 6.0, but other recent versions may be similar.

1. In Outlook Express, in the ‘Inbox’ right click on a e-mail that in question.
2. After you right click choose ‘Properties’. This will open a window.
3. In the ‘Properties’ window click on the 'Details' tab.
4. Copy all of the information from the from the text area labeled 'Internet headers for this message' into an e-mail.

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